Support
How can we help?
Answers to the most common questions. Need more? Email us at hello@studentbody.pt.
Step-by-step guides
Payment account: set up payments before publishing a paid classA paid class needs payments set up before it can go live — here's the full setup.
- Open your Payment account (teachers: Account → Payment account; studios: Settings → General → Payment account) and choose Set up payments.
- Complete the Stripe onboarding (identity + bank details). This runs on Stripe's secure flow, never inside Student Body.
- Back in Student Body, confirm the status reads Payments active.
- Set a price on your class and publish — the publish guard unlocks once payments are active.
Bring your existing schedule into Student BodyAlready run classes on Acuity, BSport, or a spreadsheet? Import them instead of re-entering everything.
- Go to Connected apps (studios: Settings → Connected apps; teachers: Account → Connected apps) and pick your source (Acuity, BSport, or YOGO), or choose CSV / paste.
- Map the imported classes to the right location and review the drafts — nothing goes live yet.
- Publish the drafts you want bookable. Imported sessions stay owned by the connector and re-sync automatically.
Make your class easy to choose: the details students filter byStudents compare and filter by energy, language, atmosphere, and fit. A few short fields decide whether your class shows up for the right people.
- Open your class and go to the Discovery & alignment tab. Five short fields tell someone whether the class is for them: What's Challenging, Support Provided, Self-Assessment, Great for…, and Maybe not ideal if…. Honest answers help the right people say yes — and the wrong fit pass early.
- Check the energy level. Every class starts at Moderate until you change it, and it shows on every class card. Students filter by intensity, so if yours is a slow burn or a serious sweat, say so.
- Pick subtypes and instruction languages. Yin and power flow are both yoga — the subtype says which one yours is. Students filter by language (English, Portuguese, Spanish), and a class with no language set won't appear in any language filter.
- Set the atmosphere and share the music. Describe what the room feels like and link the actual playlist (Spotify, Apple Music, SoundCloud…). Atmosphere and music are Discover filters too, and students can listen before they book.
Claim the classes your studio added for youWhen a studio brings its timetable to Student Body, your classes can arrive before you do — held for you until you connect them to your profile.
- Look for your studio's invite email — or sign up with the email address your studio uses for you, and any waiting classes are matched to it.
- Accept the invite to join the studio's team. Your classes and schedule connect to your profile. Nothing needs to be recreated.
- Review your class pages and add your own details. They stay linked to the studio's schedule and sit alongside anything else you teach, anywhere else.
For students
Is Student Body free for students?
Student Body is free to use. Browsing, discovering, and booking classes doesn't cost a thing. If you book a paid class, you'll pay the price set by the instructor or studio.
Is this just another booking app?
No. Booking is just the beginning. Student Body helps you discover classes, follow instructors, and build a routine that feels like yours. The more you use it, the better it gets.
Can instructors pay to show up higher in my results?
No. There's no sponsored placement. Results are ranked by what fits you best—not anyone's marketing budget.
How do my feed and Discover work?
Your Home feed learns from what you save, follow, and attend, so it gets better over time. Discover is where you explore everything else—searching by location, class type, time, and more. Saving a class or following an instructor simply tells us you're interested, with no commitment to book.
Is my availability and data private?
Your individual availability is never shared. Instructors only ever see anonymous, aggregated availability—not your personal preferences. Availability helps sort and recommend classes, never hide them, and you can change what you share at any time.
Do you run ads or sell my data?
No. We don't run advertising, sell your data, or monetize your attention. We're here to get you into the room, not keep you on a screen.
What are booking and feedback like?
Booking is simple, and feedback is just as easy. Reserve your spot, add it to your calendar, then tell us how it went with a quick prompt after class. No star ratings—just feedback that helps us recommend better classes.
Where is Student Body available?
Student Body is currently available across Porto. We're starting here so we can build the best possible experience before expanding to new cities.
How do I know if a class is right for me?
Look past the name. Every class card shows an energy level, and the class page spells out who it's for: what's challenging, what support you'll get, and honest "Great for…" and "Maybe not ideal if…" notes. You'll often see the atmosphere and the actual playlist too — you can listen before you book. Discover filters cover intensity, atmosphere, music, and language.
What does following an instructor do?
It gives you one place to keep up with everything they teach — across studios and locations, events included. You can choose to be notified when they add a new class, and your follows help your feed learn what to show you.
What do instructors see about me?
The name on your booking, plus whatever you choose to share in the optional pre-class check-in: what you expect from the class, your experience level, and any note you add, such as an injury. Injury notes are shared only with your explicit consent and are deleted automatically a while after the class. Your availability and preferences stay private.
For instructors
Is Student Body just another booking tool?
No. Booking gets students through the door. Student Body helps them come back. Discovery, demand insights, and thoughtful feedback help you build a teaching practice that lasts.
How will students find me if they don't know my name?
They don't need to. Student Body surfaces instructors and classes that fit a student's interests, routine, and availability. A save or a follow is a meaningful signal that someone's leaning toward you — before they ever book.
Do I keep my own students and pricing?
Yes. Student Body helps you build your teaching practice without standing between you and your students.
Will you take a commission?
No. Student Body doesn't take a percentage of your bookings. During beta, everything is free. When paid plans arrive, they'll be simple, predictable, and we'll give plenty of notice before anything changes.
What's the difference between a class and a session?
A class is what you teach. A session is when you teach it. For example, "Vinyasa Yoga" is your class. Tuesday at 8:00pm is one of its sessions. Keeping them connected means feedback, demand, and reputation build around the class over time—not from scratch every week.
What is the demand heatmap?
Think of it as a map of student demand. It combines signals like searches, saves, follows, and activity to show where demand is growing—helping you schedule with confidence instead of guesswork.
How do I join?
Anyone teaching in Porto can create a profile during our beta. Set up your page, publish your classes, and start connecting with students—no invitation needed.
Can I get paid through Student Body?
Yes. Students can book and pay in the app — cards, Apple Pay, Google Pay, and MB WAY. Set up payments in your Payment account (Account → Payment account) to start accepting payments. Student Body takes no commission.
Why isn't my class showing up in Discover?
The three usual causes: a draft is invisible until you publish it; a published class needs an upcoming session, because discovery is session-based — with nothing scheduled there's nothing to show; and a class with no instruction language set won't appear in any language filter. Publish, schedule, and set your languages.
Can I list classes at a place that isn't on Student Body?
Yes. A studio doesn't need to be on Student Body for you to teach there. Add the location yourself — name and address — create the listing, and choose how booking works: in-app booking, a link to wherever students already book, or contact. Your classes live together on your profile no matter where they happen.
What do I see about my students before class?
Alongside the name on the booking, students can fill in a short pre-class check-in: how challenging they expect the class to be, their experience level, and anything they'd like you to know, such as an injury note. Injury notes are shared only with the student's explicit consent and are deleted automatically a while after the class.
For studios
How do we join?
Studios can request access during our Porto beta. We'll help you import your schedule, get your team set up, and be live in minutes.
Can we keep our pricing, students, and existing tools?
Yes. Your pricing, your students, and your existing systems stay yours. Import your schedule from platforms like Acuity, BSport, or YOGO—Student Body works alongside the tools you already use.
Can we run more than one location?
Yes. Student Body is built for multi-location studios from day one. Manage every location from one dashboard and compare performance across locations as you grow.
How does scheduling on an instructor's behalf work?
Studios can propose classes for their instructors, while instructors stay in control of what gets published. If approval is required, the class waits for sign-off before it goes live.
How is feedback handled fairly across the team?
Student feedback is routed to the person who can actually act on it. Comments about the space go to the studio, teaching feedback goes to the instructor, and shared feedback belongs to everyone. Nobody's reputation carries what isn't theirs.
Can we add instructors who aren't on Student Body yet?
Yes. You don't have to wait for everyone to sign up. Add instructors to your team, assign roles and permissions, and they'll claim their profile when they're ready.
What about reporting and data?
Export your analytics and attendance whenever you need to, as CSV exports or printable reports. Student contact information is only shared with your studio when students have given permission.
Is there commission on in-app payments?
No. In-app payments are live — students pay by card, Apple Pay, Google Pay, or MB WAY, and the money goes to your connected Stripe account. Student Body never takes a percentage of your bookings. When paid plans arrive, they will be simple and predictable.
Pricing & beta
Is Student Body free right now?
Completely. We're in open beta, so every feature is free for everyone—students, instructors, and studios included. That also means you'll have access to features we expect to become part of future paid plans.
When will you start charging?
Not while we're in open beta. Before we introduce paid plans, we'll share the plans publicly, explain what stays free, and give everyone plenty of notice.
Will there always be a free tier?
Yes. Every role keeps a meaningful free tier. We want the free experience to stand on its own—not exist only to push people into a paid plan.
Will the features I use in beta get locked behind a paywall?
We won't quietly close the doors you walked through during beta. Some features may eventually become part of a paid plan, but we'll explain what changes, give plenty of notice, and make sure the free tier continues to stand on its own.
Do students pay to use Student Body?
No. Using Student Body is free for students — discovering classes, booking, and showing up don't cost a thing. What you pay for is the class itself, at the price set by the instructor or studio. Paying through the app adds no fees or markup.
What might become paid for instructors and studios?
We're still figuring that out—and beta is a big part of how we'll decide. Our principle is simple: the free tier should cover the essentials. Paid plans should be for people who want deeper tools to grow their practice or studio.
What's still on the way?
We're building in public, so new features keep arriving throughout beta. In-app payments just launched; next up are class packs, memberships, and more tools that make discovering, booking, and managing classes even easier.


